Eclectic Tour - Questions & Answers

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“Rhoni,We can’t thank you enough for making Russell’s birthday so special! The wine tour was a total surprise and the wineries you took us to made us feel like family! We are singing your praises to all of our friends, so I’m sure you’ll be hearing from them too!” Jess & Russell, Charlotte, NC
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Questions & Answers

Why should we choose Eclectic Tour?

We are specifically a Wine Tour company. We are passionate about our relationships with our clients, as well as our friendships with winery owners and winemakers. Our extensive knowledge about the region and our commitment to providing the best possible service are paramount to the success of your unique experience. As owners of Eclectic Tour, we can say with all confidence that we provide the best service in the Wine Country because we do not employ other drivers. Your tour will always be guided by an owner of the company.

We've never been to the Wine Country before, can you plan our tour for us?

Yes! Each tour is customized to meet the needs of your individual group. We will start by asking you some specific questions, such as the types of wine you like, whether you have any particular wineries you'd like to see, are you visiting purely for the pleasure of tasting or are you collecting wine and if you are a 1st time visitor or an experienced Wine Country traveler. We will use the information you give us to plan your unique experience.

What wine regions do you tour?

Napa Valley, Sonoma Valley, Alexander Valley, Russian River and Dry Creek are the most popular.

What are your tour rates?

Because each tour is unique, your pick up location and the number of hours you request will determine the rate. We are very competitive with other specialized tour companies in the Wine Country and we will strive for your business.

Do your rates include gratuity?

We do not include gratuity in our quote because we feel it is presumptuous. If you enjoy the service, then gratuity is at your discretion. If you do not feel that it is warranted, you should not be obliged to give a gratuity. We are a very small company. You are guaranteed to get an owner of the company as your guide, so quality of service is always at its best and we appreciate any generosity, small or large, that you may extend to us.

Will my party be the only guests on the tour?

Yes! All tours are specific to YOU! You will have your own private limousine or luxury SUV, and your own guide. We do not offer "mixed" group tours.

Do the tour rates include tasting fees?

No. Tasting fees vary from winery to winery, from as little as $0 per person to as much as $40 per person.

Can we picnic at any winery we choose?

No. Wineries with picnic possibilities are few. Depending on weather, we have several wineries on our list that welcome our guests to eat their lunch outside at a picnic table or in the barrel room.

How many wineries can I visit on a tour?

Do I get to meet owners and winemakers?

In many cases, yes, but the schedules of owners and winemakers are not predictable, so they may not always be available. We generally choose wineries that are off the beaten path, where you will receive the attention you deserve. We make our winery choices based on two criteria, 1. Do they make great wine? 2. Do they have friendly staff?

I like my own music, can I bring my own CDs or iPod?

Certainly! We welcome you to bring whatever you would prefer to listen to. We also have XM Satellite Radio in our vehicles!

Can we charter a car for dinner?

Absolutely! There is nothing better than traveling to dinner in style! We are also very happy to make your reservations at any of the region's world class restaurants.

I am new to the area. Can you recommend hotels and restaurants for our visit?

Indeed! Just ask when you call or check out our Recommendations page

Do you provide lunch?

We are happy to pre order lunches according to your tastes at any of the local delis. We are also happy to order a picnic platter for the appropriate number of guests that will pair perfectly with all varietals of wine for an extra fee.

Can I purchase a gift certificate for a wine tour?

The certificate will be specifically printed and addressed to the recipient of your choice.

What is your cancellation policy?

We have a 72 hour cancellation policy. We ask for a credit card number to reserve your special day and there is a non refundable deposit of $100. If you cancel within the 72 hour time frame, the full minimum charge will be billed to your credit card unless we are able to book a replacement tour.

Lastly...should you choose not to hire a qualified professional for your tour, we can recommend the name of an excellent local Bail Bondsman to help you out of your predicament, should the need arise!

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