FAQs

Questions & Answers

Why should we choose Eclectic Tour?

We are more than just a Wine Tour company. We are passionate about our relationships with our clients, as well as our friendships with vintners, winemakers and property owners. Our extensive knowledge about the region and our commitment to providing the best possible service are paramount to the success of your unique experience.  We provide full concierge services for our guests before, during and after their visit.  Complementary photography is just one of the many unique services we like to offer our guests to capture those special memories of your visit.   As owners of Eclectic Tour, we can say with all confidence that we provide the best service in the Wine Country!

We've never been to the Wine Country before, can you plan our tour for us?

Yes! Each tour is customized to meet the needs of your individual group. We will start by asking you some specific questions, such as the types of wine you like, whether you have any particular wineries you’d like to see, are you visiting purely for the pleasure of tasting or are you collecting wine and if you are a 1st time visitor or an experienced Wine Country traveler. We will use the information you give us to plan your unique experience.  If you already have your itinerary completed, or need help filling a the voids, we can work with you on that as well.

What wine regions do you tour?

Napa Valley, Sonoma Valley, Alexander Valley, Russian River and Dry Creek are the most popular.

What are your tour rates?

Because each tour is unique, your pick up location and the number of hours you request will determine the rate. We are very competitive with other specialized tour companies in the Wine Country and we will strive for your business.

Do your rates include gratuity?

A base gratuity is automatically added to your final bill. We charter our vehicles by the hour + gratuity at twenty percent. We are a very small company, specializing in premium wine tours so quality of service is always at its best.

Will my party be the only guests on the tour?

Yes! All tours are specific to YOU! You will have your own private vehicle, and your own guide. We do not offer “mixed” group tours.

Do the tour rates include tasting fees?

No, tasting fees, wine and food purchases are separate from the Eclectic Tour Rate.

What are the Lunch options for my tour?

Lunch can be a picnic, chefs prepared at the winery, gourmet catered lunch boxes or possibly a formal sit-down at any of the area’s world class restaurants. We are happy to make the reservations or place the orders for you, the options are endless. Please let us know any and all dietary restrictions or requirements. Also, the first names of each guest is requested by the chefs for all catered lunches. Bottled water will be provided in all vehicles for your tour.

How many wineries will be visited?

Generally, in a typical day with Eclectic Tour you will visit 3-4 Wineries. In the case of a tour that is filled with appointments for private tastings, we would need to stay on schedule.

Do I get to meet owners and winemakers?

In many cases, yes, but the schedules of owners and winemakers are not predictable, so they may not always be available. We generally choose wineries that are off the beaten path, where you will receive the attention you deserve.

Can we charter a car for dinner?

Absolutely! There is nothing better than traveling to dinner in style! We are also very happy to make your reservations at any of the region’s world class restaurants.

I am new to the area. Can you recommend hotels and restaurants for our visit?

Indeed! Not only can we recommend hotels and restaurant, but we also have strong relationships with owners of beautiful rental properties.  And no need to make dinner reservations when one of our amazing chefs that can prepare their creations for you and your party right at your VRBO.  Just ask for details when you call or Email.

Are food and beverages allowed in the vehicle?

Bottled water is provided for all our guests and we encourage you to drink plenty throughout the day including while on board as needed.  It is greatly appreciated that all food items be enjoyed prior to to departing on your tour and at respective stops along the way.  A cleaning fee of up to $500.00 maybe incurred.

What is your cancellation policy?

We are a small family business and cancellations impact us significantly.  A $250 non-refundable fee applies if you cancel your reservation outside our 14-day cancellation period.  However, we understand that life gets in the way of plans from time to time, so we are happy to apply this fee as a credit if you reschedule your tour with us within 6-months of your original tour date.  Cancellations within 14-days will incur full charges for the minimum number of hours reserved.

Ready To Get Started?

Choose one of our amazing tours that best suits you and get your Napa Valley Wine and Tour adventure underway!